Aging Gracefully and with Great Health

5 Questions To Ask Medical Transcription Services

2 November 2021 by For Content

Medical transcription services can make your life as a doctor much easier. You won't have to spend so much time writing notes or completing reports and charts. You can simply focus on seeing patients.

While you need to check that a transcription service has the right privacy and security standards before you hire them, this isn't the only consideration to make. Before you choose a company, ask the following questions. The answers will help you find the right partner for your transcription needs.

1. Can They Interface With Your System?

Any medical transcription company you use should be able to work with your current EMR/EHR computer system. You need a working interface between your system and the transcription jobs you outsource. So, look for companies with experience in your system or the capabilities to tweak their output to match your technical needs.

2. What Is Their Accuracy Rate?

A professional medical transcription service will give you guarantees of accuracy. You don't want to have to edit or amend jobs because the service didn't get basic things right. After all, you're paying the company to do this job for you, so you don't want to waste time and money editing their work.

Ask companies to give you their average accuracy rate. Also, ask what happens if they don't meet this rate. For example, some companies redo work at no cost if it doesn't meet set standards.

3. How Do You Deliver Files?

You should choose a medical transcription service with a file delivery system that works for you. For example, you might like to dictate your notes into an app or digital recorder. Or, you might prefer to use phone dictation. A company that offers a variety of delivery solutions is a good option. You can then choose how you get your dictation to them.

4. What Are Their Delivery Times?

Think about how quickly you need transcription work done. Companies offer various options here. For example, some might have a same-day or 24-hour delivery promise; others might take longer.

It's worth choosing a partner with different delivery options. For example, you might be happy to wait a day or two on most jobs; however, it might also be useful to have some work transcribed more urgently when you need it. Check if delivery times affect your rates.

5. Do They Offer Free Trials?

You won't know how good a medical transcription service is until you use it. Look out for companies with a free trial offer. You can see how they perform and assess their quality of work before you hire them.

To get started, talk to a few medical transcription services.

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